We Help Unbox New Levels Of Success Via Technology
Our mission goes beyond customer service and response times, we’re focused on building genuine, long-term partnerships with our clients and doing everything we can to unleash the full potential of the technology they use.
We Build Relationships and deliver on smart IT solutions
Technology is valuable to any business, it certainly should not be a hustle to operate. All organisations deserves the head space to focus on more important goals without interruption, and this is where Nodi Creations’ expertise comes in.
Established in 2015, Nodi Creations still continues to innovate in both service delivery and technical skill and our customer base is growing. Our primary aim is to ensure technology works, and we want our clients talk to us. We want them to experience the joy of technology as it continues to shape their business and the world around them.
We’re dedicated to building amazing relationships, and we work hard to ensure that you can count on our professional expertise when you need it most. We do not promise you the world, but definately we give you a dynamic innovative solution and service that meets your business goals.
Over the years, we’ve continued to deliver expeptional support and cutting edge services to our clients which help to reduce costs further, and add valuable sense value to their businesses.
Our Clients are our #1 Priority
Technical knowledge will only get you so far. Our highest priority is ensuring we communicate effectively while delivering measurable results through our expertise. Every client is provided a dedicated senior technical resource who works closely with you and our team to fine tune our delivery.
Our clients often comment on how impressed they are with our response times, our dedication to solving problems and our calm approach during stressful times.
Why Nodi Creations?
We personalise our IT Services to match your business goals. Whether you’re looking to improve efficiency, grow and expand or require fundamental reliability, we’ll take the time to fully understand your vision and provide a detailed roadmap to ensure every target is met.
We reduce costs through dynamic technology implementation
We ensure reliability is at the core of your IT Infrastucture, reducing downtime and disruption which also reduces the overall cost of support. We’re highly proactive, our performance monitoring tools alert us to potential problems before they happen. We solve issues in the background, leaving you to do what you do best.
We provide high speed response times through telephone, remote and onsite visits
Whenever something goes wrong, our support team are at your service. With an average phone pickup time of 11 seconds and 98% of all support queries resolved in a quick remote session, you’re never without a solution for very long. Our engineers are also ready to act in emergencies with a 56 minute response time for emergency site visits.
Our support is pre-packaged with enterprise level security as standard
We ensure every router, switch, firewall or appliance is secured, your network and internet is protected through secure DNS and your critical cloud services are backed up. We assess your overall security weakpoints, and implement all recommendations to ensure you are kept safe and sound.
We have a highly experienced team ready to deliver the ultimate support
Our technical professional are Cisco CCIE , Microsoft and Security certified professionals. We undergo IT industry training certification almost every year. We are consistently updating our knowledge by attending several training courses to ensure we are on top of the latest cutting edge developments.
These are just a few of the reasons to work with Nodi Creations. We’re ready to help transform your business through technology and unlock new levels of success.
